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1. Privacy Policy

1.1 Data processing responsible

The data processing responsible is the limited liability company, archipelago architects, with its registered office at Avenue de Tervueren 253, 1150 Woluwé-Saint-Pierre (Belgium), and with the enterprise number BE 0667.985.847 at the Crossroads Bank for Enterprises. For more information on the data processing carried out, we invite you to contact our data protection delegate by email at help@archipelago.be.

1.2 Data we collect

In this section, we specify the data we process:

1.2.1 Data you directly transmit to us

When contacting archipelago architects, you may be required to provide information about yourself. This primarily includes information provided through the contact form.

The collected data includes:

  • Names and surnames;
  • Email address;
  • Phone number

And any other information you wish to provide to us

1.3 Processing purposes

In this section, we indicate the reasons for which we process the mentioned data:

  • Operation necessary for the commercial relationship;
  • Consideration of information contained in the contact form;
  • Purposes associated with the deposit of cookies on your browser;
  • Operation and optimization of navigation on our websites and applications;
  • Remembering information related to a form you filled out on our site;
  • Measurement of attendance and audience;
  • Establishment of statistics and volumes of attendance and use of various elements composing our site (sections and contents visited, paths) to improve the interest and ergonomics of our services.

1.4 Communication of data to subcontractors

To provide you with our services optimally, we have various external service providers who may have access to your personal data. However, our subcontractors’ access to your data is based on signed contracts specifying their obligations regarding the protection of data security and confidentiality.

1.5 Duration of the data retention

Your personal data is kept for a duration in accordance with legal provisions or proportional to the purposes for which they were recorded.

All data concerning the establishment and management of prospect files have a retention period of a maximum of 5 years from the collection of data or the last contact from the prospect. If this prospect becomes a client, this data could be retained for a period of 8 years after the end of the contractual relationship and/or final acceptance.

1.6 Security measures surrounding the processing of your data

As the data processing controller, archipelago architects has implemented numerous technical and organizational measures in accordance with applicable legal provisions to protect your personal data against alteration, accidental or unlawful loss, use, disclosure, or unauthorized access.

We have implemented:

  • Ongoing awareness of our staff regarding data protection requirements, confidentiality,
  • availability, and integrity of data;
  • Securing access to our premises and IT platforms;
  • Implementation of a general IT security policy for the company;
  • Securing access, sharing, and transfer of data;
  • High standards for data protection when selecting our subcontractors and partners.

1.7 Your rights regarding your data

You have the following rights regarding the data concerning you that we process. To exercise your rights listed in points 1.7.1 to 1.7.5, you can send an email to help@archipelago.be

1.7.1 Right of access

You have the right to know whether archipelago architects processes data concerning you and, if so, to access it and obtain information about its processing.

1.7.2 Right to rectification

You have the right to rectify data concerning you if it is inaccurate or to complete it if it is incomplete.

1.7.3 Right to erasure

You have the right to request the erasure of data concerning you when there is no longer a reason to process it.

1.7.4 Right to restriction of processing

You have the right to request the restriction of processing of data concerning you, in which case we can only retain this data to the exclusion of any other form of processing.

1.7.5 Right to object

You have the right to object to us processing your personal data if, for reasons specific to you, you believe that one of the processing activities violates your privacy and causes excessive damage.

You cannot, in any case, prevent us from processing your data if the processing is necessary for the conclusion or performance of your contract.

1.7.6 Right to lodge a complaint with the Data Protection Authority

You have the right to lodge a complaint with the Data Protection Authority, under the conditions and within the limits set by the GDPR and any other legislation applicable to the processing of personal

data.

It can be contacted at the following coordinates:

Data Protection Authority

Rue de la Presse, 35, 1000 Brussels

Tel: +32 (0)2 274 48 00

Fax: +32 (0)2 274 48 35

Email: contact@apd-gba.be

1.8 How to exercise your rights

archipelago architects SA/NV

Avenue de Tervueren 253

B-1150 Woluwé-Saint-Pierre

Phone number: +32 2 486 74 00

Business number: BE 0667.985.847

Don’t forget to specify the subject of your request (indicating the right you want to exercise), and, in case of a request sent by mail, provide the address to which we should respond.

A response will be sent to you within one month of receiving the request.